Privacy Policy
Effective Date: 11/1/2024
At Lux Recovery Rooms, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect the information you provide to us.
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1. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely by Stripe)
Additionally, if you opt-in for our subscription services, we collect your name, email, and phone number.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process orders and payments.
- To communicate with you regarding your orders or inquiries.
- To send marketing and promotional communications (if opted in).
- To improve the functionality and user experience of our website.
We do not share, sell, or disclose your personal information to third-party advertisers.
3. Payment Processing
All payments are securely processed through Stripe. We do not store any payment information on our servers.
4. Third-Party Services
We use the following third-party services:
- Mailchimp for email marketing communications.
- Wix for website hosting and maintenance.
Please note that these third-party services may have their own privacy policies governing how they handle your information.
5. Cookies and Tracking
While Lux Recovery Rooms does not directly use cookies, our website is hosted on Wix, which may use cookies for functional or analytical purposes. For more details, refer to Wix’s Privacy Policy at https://www.wix.com/about/privacy.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Updates: You can request to access or update your information.
- Data Deletion: You can request the deletion of your personal data.
- Marketing Opt-Out: You can opt out of receiving marketing emails by clicking the 'Unsubscribe' link in any email or by contacting us directly.
7. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
8. Policy Updates
We may update this privacy policy from time to time. Any changes will be communicated to you via email.
9. Contact Us
If you have any questions about this privacy policy or your personal information, please contact us:
- Email: fitbaksystems@gmail.com
- Phone: 303.710.1702